FAQ

FAQ PAGE

Q. Do you deliver trees?     

A. Yes we do, at a cost and only on certain days of the week so please do not expect to have your tree delivered on the day you purchase it.

 

Q. Do you have a cafe?     

A. Yes, hot drinks, cold drinks and sweet treats available in our Christmas Coffee Hut.

 

Q. Can i write a letter to santa? 

A. Yes. Ask for a magic envelope at the till, then put your letter in Santa's post box. If you've been good this year, you may get a reply.

 

Q. Can i pick my own christmas tree from the field? 

A. Yes, but please bring wellies and suitable clothing as the field can get muddy and we cannot predict the weather.

 

Q. Do you sell potted trees? 

A. Yes we supply pot grown trees that are grown in their own pot and not dug up and re-potted which most are and do not survive. The sizes vary from 3ft - 6ft and are all individually priced.

 

Q. Do you sell the low drop needle trees?

A. Yes, you can choose between our fresh cut Fraser Fir or Nordmann Fir 

 

Q. Do we have wheel chair access?

A. A wheelchair can reach most parts of the farm. We recommend for a more enjoyable experience, visit us during the week as weekends can get very busy. There is a disabled toilet located inside the barn.

 

Q. Do we allow dogs?

A. Well behaved dogs are welcome, we kindly ask you to keep them on their leads.

 

Q. Do we take card payments?

A. Yes we accept most credit / debit cards except American Express.

 

Q. Is there parking available on site? 

A. Yes, we have free parking. But, on weekends at peak times we do often run out. 

 

Q. Do you sell tree stands? 

A. Yes, we have a variety of different colours and sizes available.

 

Q. What are your opening hours? 

A. Monday - Saturday 8am - 6pm. Sunday 8am - 5pm